This agreement covers support for JBehave for Jira Add-On. The support can be provided to customers that purchased the Add-On via Atlassian Market PlaceMarketplace. This agreement may be revised.
When requesting a support via the channels listed below, customers can expect respond a response within one business day and reasonable attempts to resolve the problem. There are no guarantees regarding successful resolution or any compensation in case of failure to resolve the problem.
The points of contact are the following:
Support can be requested in English, Russian or Czech language.
Support should not be expected on weekends or on Czech Republic public holidays, which can be found here.